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Welcome to use PASNEW products. Adhering to the principles of quality first and service foremost, our company has been sparing no effort in offering excellent after-sales service to customers. From the purchase date, the customer may have a one-year free warranty of the watch mechanism and battery against invoice or the fully completed warranty card. If the watch is broken down due to the customer’s nonobservance of instructions or the malfunction exceeds the warranty period, the cost shall be charged according to specific conditions. Our company offers “three guarantees” service to delivered products.
  “Three guarantees” service :

In case of stoppage, white board and other performance faults (unrelated to problem of usage) to the watch within seven days after sale and there is no damage to the appearance, we shall change a new one to our customer. In case of damage to the appearance, we shall change the mechanism. If the watch has one of the above performance faults within 15 days after sale, we shall offer free change of mechanism. If, within one year, the mechanism has the same performance fault and the watch is still unable to function normally after repair and replacement of accessory for more than twice, we can change the mechanism for free. If, within the warranty period, the watch is placed at our company for repair due to performance fault, the customer shall carefully fill out the repair record and the warranty period shall be extended by including the duration of repair.

1. The warranty scope excludes artificially damaged surface glass, watchband, battery and other accessories.
2. The warranty scope excludes the consumption of battery as well as the scratch, abrasion and color fading on the watchcase and watchband during application.
3. If, within the warranty period, the guaranteed watch has been repaired in place other than the repair sites as designated by our company, we are entitled to refuse to carry out repair.

Copyright 2017 Guangzhou Pasnew Watch Industrial Co.Ltd